Support

Need help with PrepToPay? For account access, billing questions, subscription cancellation, technical issues, or study-content feedback, contact us at:

support@PrepToPay.com

You can also text PrepToPay support at (888) 824-0790.

By texting PrepToPay or providing your phone number for support, you agree to receive SMS messages from PrepToPay about your support request, account access, purchases, or study material access. Message and data rates may apply. Reply STOP to opt out.

We do our best to respond within 1 business day.

If your password is not working, first use the “Forgot password” link on the sign-in screen. If you still cannot access your account, email us and we’ll help.

PrepToPay LLC Aurora, Colorado